Opportunities

As the CRA continues to grow, we are seeking a Director of Operations to join our leadership team. This position will play a critical role in strengthening organizational infrastructure, supporting department leaders, improving operational effectiveness, setting up systems and processes, and helping the agency scale its impact.

Reporting directly to executive leadership and working closely with the President and Chief Financial Officer, the Director of Operations will serve as a strategic and hands-on leader responsible for translating organizational goals into operational excellence. Our agency has established funding streams approved by state and local government and seeks to leverage these to bring additional investment to maximize impact throughout the City of Memphis and Shelby County. This role is ideal for a collaborative leader who can balance compassion with accountability, develop high-performing teams, and build systems that support long-term growth.

The primary responsibilities of this position involve supporting other CRA staff members at the direction of the Director of Planning and Community Development by:

• Assisting in creation of property disposition strategies, including soliciting requests for proposals (RFPs)
• Assisting in creating small area plans, block planning, and corridor plans, in furtherance of the community plans and with community engagement
• Assisting with affordable housing programs, including new home construction, home repair, and missing middle housing, as needed
• Assisting in pursuit of additional funding to leverage the existing funds for community projects and programs including researching and writing grant applications
• Utilizing spreadsheets and database management tools to communicate critical information to board members, elected officials, community stakeholders and the general public in furtherance of the CRA’s goals and mission
• Providing administrative support for meetings, preparation of reports and other internal operations of the CRA